I recently purchased some tiles from this company ...
I recently purchased some tiles from this company and overall, my experience was average. The website "grandegranitetile.com" is user-friendly, and it was easy to browse through their products. However, I found their selection to be somewhat limited, especially when compared to other tile companies I have dealt with in the past.
The ordering process was straightforward, and the delivery was prompt. The tiles arrived in good condition, and the quality seems to be decent. However, I did notice some inconsistencies with the sizes of the tiles, which made installation a bit challenging.
The customer service was average as well. The representatives were polite and helpful, but their response time was a bit slow. It would've been nice to have more prompt assistance when I had questions or concerns.
In conclusion, while my experience with this company was average, there is definitely room for improvement in terms of variety, quality control, and customer support.