I recently purchased a security product from a com...
I recently purchased a security product from a company that specializes in access control solutions. The product was functional and met my expectations for basic security needs. However, I found the customer service experience to be underwhelming. The response time for inquiries was slow, and the overall communication was lacking in professionalism. Additionally, I encountered some confusion with the ordering process, which was frustrating. The product itself is reliable, but the overall customer experience left much to be desired. I hope the company can improve their customer service to enhance the overall satisfaction of their clients.