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I recently engaged with an engineering company tha...
I recently engaged with an engineering company that goes by the name "Concept Engineering Inc". I found their website, concepteng.ca, to be quite informative and visually appealing. The range of services they offer is impressive, covering various engineering disciplines. However, my experience with them was average. While their team was professional and knowledgeable, their response time to my inquiries was slower than expected. Additionally, I encountered some difficulties with communication, as it felt like my concerns were not fully understood or addressed. On the positive side, the final product they delivered met my requirements, albeit with minor issues that required additional clarification. Although Concept Engineering Inc has potential, improvements in communication and responsiveness could greatly enhance the overall customer experience.