My recent stay at Rosewood Hotels & Resorts was nothing short of amazing! The staff was incredibly friendly and attentive, and the service was top-notch. The room was spacious and beautifully designed, with all the amenities I needed for a comfortable stay. The bed was super comfortable and I had a great night's sleep. The hotel also had a variety of dining options, and the food was excellent. I can't wait to come back!
My recent stay at a luxury hotel in town was fantastic. The staff was incredibly friendly and accommodating, and the service was top-notch. The room was spacious and beautifully furnished, with a comfortable bed that provided a great night's sleep. The hotel's dining options were excellent, offering a variety of delicious dishes. I highly recommend this hotel for an exceptional stay.
I recently stayed at Rosewood Hotels & Resorts and I have to say, it was an outstanding experience. The staff was extremely friendly and attentive, and the facilities were top-notch. The rooms were spacious and beautifully decorated, and the bed was so comfortable that I had the best sleep of my life. The hotel also offered a variety of dining options, and the food was absolutely delicious. I highly recommend Rosewood Hotels & Resorts to anyone looking for a luxury stay.
My recent stay at a luxurious hotel far exceeded my expectations. The staff was incredibly welcoming and made me feel like a VIP. The room was beautifully decorated and had all the comforts I could ask for. The bed was extremely comfortable and I had a great night's sleep. The hotel's amenities were top-notch and the dining options were fantastic. I highly recommend this hotel to anyone looking for a five-star experience.
😍👌 I had an incredible stay at Rosewood Hotels & Resorts! The staff was amazing and made me feel welcomed throughout my visit. The room was spacious and had a stunning view of the city. The bed was super comfy and I slept like a baby. The hotel's dining options were fantastic, and the food was absolutely delicious. I can't wait to return for another memorable stay!
🙌🌟 I had an amazing experience at Rosewood Hotels & Resorts! The staff went above and beyond to make sure I had a memorable stay. The room was spacious and had a breathtaking view. The bed was so comfortable and I slept like a baby. The hotel's dining options were fantastic, and the food was absolutely delicious. I can't wait to visit again!
🌟🌟🌟🌟🌟 I absolutely loved my stay at Rosewood Hotels & Resorts! The staff was so friendly and helpful throughout my entire visit. The room was spacious and had a breathtaking view of the city. The bed was super comfortable and I had the best sleep of my life. The hotel also had fantastic dining options, and the food was delicious. I can't wait to come back for another stay!
I recently had the pleasure of staying at a wonderful hotel in town. The service was exceptional and the facilities were outstanding. The room was spacious and elegantly decorated, and the bed was incredibly comfortable. I had a great night's sleep and woke up feeling refreshed. The hotel's dining options were fantastic, and I thoroughly enjoyed the delicious food. I highly recommend this hotel to anyone looking for a luxurious stay.
I recently had the pleasure of staying at an amazing hotel in town. The service was exceptional and the facilities were top-notch. The room was spacious and beautifully decorated, with all the amenities I needed for a comfortable stay. The bed was incredibly cozy and I had a great night's sleep. The hotel also had a variety of dining options, and the food was delicious. I highly recommend this hotel to anyone in search of a luxury experience.
I had the pleasure of staying at a luxury hotel here in town recently. Everything about my stay was amazing. The service was impeccable and the facilities were outstanding. The room was beautifully designed and had all the amenities I needed. The bed was incredibly comfortable and I slept like a baby. The only downside was the price, but for the quality of the experience, it was worth it.
Vào ngày 24 tháng 12 năm 2017, tôi đã mua một phiếu quà tặng cho Liệu pháp Mát-xa nốt ruồi tại Rosewood Spa. Tôi đã nhận được biên nhận mua hàng chi tiết cùng với phiếu quà tặng. Phiếu quà tặng sau đó đã bị mất (vô tình bị vứt bỏ). Tôi đến Rosewood với biên lai quà tặng chi tiết và không ai ở đó sẵn sàng hỗ trợ tôi. Họ chỉ đơn giản nói rằng họ không thể làm gì và không đưa ra bất kỳ giải pháp nào. Vào ngày 26 tháng 2 năm 2017, tôi đã gọi đến Văn phòng Công ty Rosewood ở Dallas, TX. Người phụ nữ mà tôi đã nói chuyện qua điện thoại nói rằng cô ấy có thể khắc phục tình hình vì đã nhận được biên lai mà tôi có và xin lỗi tôi về sự thiếu hỗ trợ khi tôi trực tiếp đến Rosewood. Cô ấy kết thúc cuộc gọi bằng cách nói rằng cô ấy sẽ gọi lại cho tôi trong vài ngày tới khi tôi có thể nhận được một phiếu quà tặng mới và đổi món mát-xa đã mua. Không ai gọi lại cho tôi. Vào tháng 3, tôi đã gửi cho cô ấy 2 email vào những ngày riêng biệt, cả hai đều bị bỏ qua. Trong email thứ ba mà tôi đã gửi, tôi nhận được phản hồi vào ngày 23 tháng 3, nói rằng bộ phận CNTT đang giải quyết vấn đề này và nó rất phức tạp và tôi sẽ sớm nhận được giải pháp. Ngày hôm nay là ngày 19 tháng 4 năm 2018 và không có thông tin gì thêm về phía Rosewood. Sự thiếu trách nhiệm và dịch vụ khách hàng này thật đáng kinh tởm. Là một khách hàng, tôi chưa bao giờ cảm thấy bị doanh nghiệp ngược đãi như vậy. Chúng tôi đang ở trong năm 2018 và điều này hoàn toàn nực cười khi một tình huống tưởng như đơn giản như vậy lại trở nên khó khăn vì thiếu các giá trị dịch vụ khách hàng từ đội ngũ nhân viên của Rosewood. Rosewood có vẻ tự hào mình là một thương hiệu xa xỉ, nhưng trên thực tế, dịch vụ cung cấp cho bản thân tôi, khách hàng chẳng khác gì.
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