Stephen Wirtz

Đánh giá về Pointoak retirement advisors

As a customer looking for retirement advisors, I f...

As a customer looking for retirement advisors, I found the company's website to be informative and user-friendly. The content was well-organized and provided clear explanations of their services. The retirement planning tools they offered were helpful in providing insight into my financial situation and goals.

However, I felt that the customer support was lacking. It took longer than expected to receive responses to my inquiries, and the staff seemed somewhat unengaged during phone conversations. I would have appreciated more proactive and responsive assistance throughout the process.

In terms of the services provided, I found them to be average. While they offered comprehensive retirement planning options, I didn't feel like the level of expertise was exceptional. The advice given was sensible, but lacked any standout or innovative strategies.

Overall, the company's website is a good resource for retirement planning information, but the customer support and services could be improved to provide a more exceptional experience.