Jenniffer Torres

Đánh giá về MedStar Franklin Square Medica...

My mother has Anaplastic Thyroid cancer. Also cong...

My mother has Anaplastic Thyroid cancer. Also congestive heart failure. She can't talk due to throat surgery. She was right across from the nurses station and would call for help but of course they can't hear her when she presses nurses button and they knew that but would keep hanging up on her and would not even go check until she texted me and I had to call the nurses station TOO MANY TIMES TO COUNT. She was in excruciating pain and waited almost 2 hrs and she texted me again. I called up there and asked for the charge nurse. I said if my mother doesn't have pain medicine in the next 10 minutes I m coming up there and taking her out and taking her to another hospital. Needless to say she got her medicine immediately. The director also went to apologize to my mom. Now last night a make nurse on tbe 3rd floor taking care of my mom in rm 3129 named MARK a African American man ( which I don't care about color but just in case there is another Mark) yanked my mother's arm up at 2am to do her BP and my mom has a bad shoulder and she screamed. He said" well you should have lifted your arm up". I called AGAIN and said I never want that man in her room again.My mom has been through hell and still has radiation and chemotherapy treatment to finish. I contacted her Drs at John's Hopkins and was able to work out a transfer which will be tomorrow thank goodness. There were some great nurses but unfortunately the bad outweighs the good by a long shot. Not to mention the food makes you gag. I couldn't even look at it. Oh yeah the Air was broke in her room and she already has breathing issues and they told me I couldn't bring a fan. Guess what? I took a fan and said I dare someone to touch it. If you can't keep her cool enough then I will. Also never given a shower in the 2 weeks she has been there and there is no reason she couldn't be put on a shower chair for a shower so has yeast infection under her breast and under her belly and groin. I thinks that everything. Needless to say I don't recommend Franklin Square hospital unless it's their Woman's Pavilion.