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The experience with this real estate company was a...

The experience with this real estate company was average. The website provided good information about properties and the local real estate market. However, the communication from the company could have been more proactive. It took a while to get responses to inquiries, and I had to do a lot of follow-up. The agents were knowledgeable but could improve their customer service skills. Overall, the experience was okay, but there is room for improvement in terms of responsiveness and client engagement.